The Points Guy will not sell your email. After checking award availability, we soon had three seats on Virgin Atlantic’s nonstop flight from Boston (BOS) to London Heathrow (LHR). Since lounge access isn’t included with economy tickets, I didn’t include a visit to the lounge in the scoring of this section, but my Priority Pass Select membership from my Chase Sapphire Reserve would allow us into two: The Club at BOS and the Air France lounge. I didn’t see any additional displays of snacks set up in the economy cabin, so this meant that by the time we made it through immigration, grabbed our bags, hopped the train into the city and reached our hotel, we were once again ravenous. We were told the flight was full, but he was happy to check with his supervisor, though she was busy with an unaccompanied minor checking in next to us. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The cabin was arranged in a 2-4-2 configuration, and seats D, E and F were in the middle section (Seat C remained unoccupied for our flight). From 28 March 2017, Virgin will also operating three times weekly to San Francisco from Manchester. Virgin Atlantic Upper Class cabin A350-1000. Would I fly this route again? Besides offering generally solid award availability, it’s easy to accrue Virgin Miles in Flyi… Virgin Atlantic A330 Upper Class. *Bonus value is an estimated value calculated by TPG and not the card issuer. Virgin Atlantic has recently launched its new Airbus A350-1000 aircraft on its headline London to JFK route. However, all of them were friendly as they handed out drinks and food and then collected our trash. I was also a bit disturbed to find that a previous passenger had used the TV screen’s storage space as a trash receptacle. I got the Italian sausage marinara, and it came with a side of mashed potatoes, a small bottle of still water and a pack of crackers with two types of cheese. This started with a hot towel, which happened to be the same as the ones in the premium economy cabin (I saw the flight attendant simply continue onto us from the premium economy row directly in front of us). Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. When we go abroad, we usually bump up to business class using our points, but I wasn't expecting this! Excessive costs to change outward journey for flight for four. When my sister announced that she was getting married in Vermont the weekend just before the Fourth of July holiday, my wife and I immediately set out to make the most of the fact that we’d be in the Northeast by planning a trip that wouldn’t be as easy from our home state of Florida: the United Kingdom. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Nevertheless, it was nice being able to stay connected while traveling across the Atlantic, and had I been able to utilize the coverage for the entire time we were above 10,000 feet (about five hours), I would’ve characterized it as decent value. There were four separate lines: one for Upper Class and priority passengers — including Flying Club Gold members along with Delta Diamond and Platinum Medallions — one for premium economy, one for economy and one for those already checked in who simply needed to drop their bags. I flew Upper Class on my outbound trip to New York, and economy on the return. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN). But generally i was just sadened - i remember Virgin setting the trend, i remember when they were genuinely threatening BA for 'flag carrier' status. There were 16 rows of seats in a 1-1-1 herringbone configuration in the Upper Class cabin for a total of 45 seats (row one has only one seat and row 17 has two seats). I agreed but was a bit odd when the mains were being served and the passenger on either side who ordered just before and just after me both got the chicken and leek pie. The reverse side of the menu included drinks, which I found to be extensive for economy. The center seats are in a herringbone configuration, meaning they face the aisle. With no TSA PreCheck lane, and with no PreCheck designation on our boarding passes, we were forced to endure normal security procedures and dutifully emptied our pockets, removed our shoes, and took our laptops and tablets out. Since I was on a separate reservation than my wife and daughter, he processed my reservation first and then took care of theirs. Someone got an upgrade! more. The Clubhouse and Revivals Lounge When you fly Upper Class, make sure you leave time to visit one of their Clubhouse lounges, especially if you are departing or connecting at London Heathrow or New York City (JFK). Whether you're with us for business or pleasure, travelling in Virgin Atlantic Upper Class makes your journey something to look forward to. Review tags are currently only available for English language reviews. All passengers boarded through Door 2L, and the sleek Upper Class cabin was immediately to the left. It’s impressive that Virgin Atlantic distributes sleeper suits on such a short flight in business class, though for what it’s worth they’re not very high quality, so I ended up wearing the ones I had brought with me. We looked longingly into the Clubhouse as we walked down the hall to The Club, but once inside were pleasantly surprised by the offerings. Stuck.The food is okay, i like the big table and the chair does fold into a proper flat bed which is better than say Lufthansa with their strange inflatable seats. Then they tried resetting the system but didn’t have any success. Despite expecting the “blueberry and pomegranate Cooper Street granola cookie baker” as described on the menu, I found an apple-cinnamon-flavored Nutri-Grain bar accompanied by a small container of Greek yogurt. Overall a very good flight with the few minor negatives thrown in to keep things interesting!! The Cabin Service Manager came around and introduced himself personally using my name which was a nice touch and a new one for me. This is a fantastic airline lounge and more. Note that Virgin Atlantic also partners with Chase Ultimate Rewards and Citi ThankYou Rewards, giving you a multitude of options to quickly boost your Flying Club account balance. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. We were glad we brought our own headphones on board, which were compatible with the headphone jack at the top of the armrest at each seat and provided a much better audio experience. By this time, I was pretty hungry, so when the food cart arrived at 12:20pm, it was a welcome sight. The crew was apologetic as we went through three stages that ultimately ended in full functionality. While the seating mix-up during check-in was a bit frustrating, the carrier made up for it by switching us to roomy, bulkhead seats, and once airborne, we found the service and cuisine to be excellent. Terms apply to the offers listed on this page. After the initial service was finished, I twice used the call button to request additional drinks, and in both instances, an attendant was at my seat within 20 seconds, and they never acted as if it were a bother. And if you got on a business class flight with Virgin it was proudly called 'Upper Class' and had a tinge of wit and a bit of twinkle about it.That was 20 years ago - and Virgin has got stuck in that time, it didnt know what was next, it didnt know how to change or do anything else and now - a bit like a 16bit video game, or an old suit that you think is cool but you one day wake up and the lapels are just a bit wide and the elbows a bit shiny - Virgin is old. On both flights there were less than 200 passengers on an A330. Today (December 30, 2020): Review of Virgin Atlantic A350’s (new) Upper Class from London to New York. With reasonable award rates and a complete lack of jet lag, it was an enjoyable flight. It’s a staggering amount to pay on top of a mileage redemption, but when you consider that round-trip business-class tickets between the two cities regularly sell for anywhere from $2,700 to over $8,000, it doesn’t seem so bad. What an amazing flight! The immovable armrests also housed the call button, the switch for the seat’s reading light (which could also be turned on and off from above), and power outlets, which was limited to USB and AV jacks. The crew on this flight provided the exact opposite. Give it a try and prepare to be amazed! I flew Virgin Atlantic Upper Class on their Boeing 787-9 Dreamliner from London to Los Angeles, which ended up being my favourite flight I've ever taken! The lounge was larger than expected and included a relatively diverse set of breakfast offerings, including full-sized bagels, yogurt, cereal and even omelets. Yesterday I reviewed the start of my Virgin B787 trip with my Virgin Atlantic Clubhouse experience at Heathrow Terminal 3. The B787 has mood lighting which Virgin used to good effect throughout the flight. Seating snafu at check-in (though it was ultimately resolved), old-feeling cabin and dated IFE. (Note that this card is no longer available to new applicants but should still an option for upgrade). While I included details on timing above, here’s a rundown of how the flight went (all times Eastern Time): The economy-cabin flight attendants rotated as they served passengers, as we never seemed to have the same one twice. Once you fly Upper Class, it’s kind of hard to fly anything else.This wasn’t my first time flying Upper Class and I was so glad to be back. However, the seat fabric felt dated, and as a whole offered minimal padding, so I was immensely glad we had a relatively short flight on which to endure it. Absolutely. I have no problem at all with paying the additional cost of the flights themselves on a different day, but seriously £600 for administration seems rather excessive! Virgin Atlantic Airways: London - Boston in Upper Class - See 15,156 traveler reviews, 2,724 candid photos, and great deals for Virgin Atlantic Airways, at Tripadvisor. Virgin Atlantic departure gate Boston. Virgin Atlantic’s inflight entertainment system, Vera, was relatively extensive, with 110 movies, 131 TV shows, over 500 music options and a handful of games. Generally, I find award availability through Virgin Atlantic’s Flying Clubto be pretty good, and had there been availability on the flight we needed, it would have cost 47,500 miles plus 447 pounds (about $550) in taxes and fees. Today I will look at the flight itself. I’m a Virgin-virgin no more: I recently flew Virgin Atlantic for the first time, sitting in the British airline’s Upper Class from New York’s JFK to London’s Heathrow. For example, 60,000 points are worth $750 toward travel. However, despite selecting three seats together at the time of booking, our seat assignments had been switched — the two of them were in Row 42 and I was across the aisle in Row 41. It was flavorful without being overpowering and provided a good balance of meat, vegetables and sauce. The Upper Class suite is 22″ wide and turn into a 33” wide, 6’6” long, totally flat bed at the touch of a button. As the flight was blocked at less than seven hours and given the fact that we were flying in economy, I wasn’t expecting much from the food-and-drink service. Signs indicated that it opened at 4:45am, a full three-and-a-half hours before departure, and whether folks had arrived early or were planning to arrive late, the check-in area was largely devoid of other passengers. For more information on Virgin Atlantic’s Flying Club programme, see this post. It is nice being able to stretch out even on take off but on a shortish daytime flight like this there is only minimal recline without converting the bed to lie flat mode. The flight was on a Boeing 787-9 aircraft. Virgin is the WreckIT Ralph of the Business Class Game.Small, cramped seats, which all access the aisle but are narrow and bucket like, an old low definition screen is less than what you would expect in most economy class long haul flights these days - Vera theyve branded it, that was once cool now it just seems dated. I found that the speeds on board allowed just the simplest of tasks. When it was the definition of cool? Flying Virgin Atlantic Upper Class is a great way to travel for a number of reasons, but here are few that really stand out. None had a particularly long wait. I wonder why Virgin seem to be the only airline to announce the number of passengers on board. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Given the early hour and the mere handful of departures from the terminal, security was mostly quiet, though I imagine it gets quite busy later in the day. After a quick stop to fill our water bottles, we arrived at Gate E8 just as boarding was announced. Row 40 was the very first row of the economy cabin, situated up against the bulkhead that separated it from premium economy (which strangely ended at Row 25). There were three passes available. It did jar at one point when I bought a duty free gift and the steward made a point of saying to his colleague who had been looking after me most of my flight that I must have preferred his service to hers. Upper Class was full though. Share ... At one time, Virgin Atlantic Upper Class was the best of the best, with each passenger getting their own little pod and a lie-flat seat. In the case of my daughter’s seat, the twisting mechanism wasn’t working properly, so she was forced to watch her movie at an angle — and ultimately decided to switch back to her Kindle. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. One of my biggest pet peeves on transatlantic flights — especially shorter ones — is inefficient, slow service. Check out Virgin Atlantic for flights to London from Boston, New York and ... additional baggage. Seats had great legroom,priority boarding ,fast track security. Maybe it was because I was ravenous by this point, but my main dish was outstanding. Unfortunately, that was the end of the formal food-and-beverage service during the flight, though additional drinks were always available using our flight-attendant call button. Hot towels and Love Heart sweets were given out just before landing.Crew service was pretty good throughout. It was in the days of Oasis and Patsy Kensit and BritPop and Noel and Liam and Kate Moss and Britain was taking on the world and Tony Blair was an icon of hope not a war mongerer. Although we were each allowed a checked bag, we only had one large suitcase, and I was a bit apprehensive it was overweight. My screen also had pixelation down the side that didn’t ruin the image but was noticeable the majority of time. The two middle seats, on the other hand, only had the one fixed armrest, while the other two were adjustable. After a five-minute wait, another agent was able to unblock the bulkhead row, and we were moved to 40E, 40G and 40F. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Since our flight showed as being on time, we left the lounge at 7:30am, five minutes before our scheduled boarding time. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. This was my first Virgin Atlantic flight, but I promise you that it won't be my last. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN). Virgin Atlantic 12 Boston (BOS) – London (LHR) Friday, January 24 Depart: 9:50PM Arrive: 9:30AM (+1 day) Duration: 6hr40min Aircraft: Boeing 787-9 Seat: 11A (Upper Class Business Class) I boarded through the second set of doors, and was pointed left into the Upper Class cabin by the flight manager. This site does not include all credit card companies or all available credit card offers. The first time I took my 4-year-old daughter to the bathroom, I made the mistake of going to the midcabin lavatory on the starboard side of the plane, which was your typical, run-of-the-mill format you’d typically find on any domestic flight in the US — albeit with Virgin’s signature purple mood lighting. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. This site does not include all credit card companies or all available credit card offers. Boasting brand new Upper Class, premium economy and economy cabins, the new products have been much-anticipated. We booked this as a return flight, and paid 95,000 Virgin Flying Club miles and £648 tax. Virgin Atlantic selected a unique layout. Fortunately, he was able to retrieve it from the garbage, and we were on our way. Nevertheless, it was nice to put something in our stomachs so early in the flight. And it wasn’t just good ordering on my part; my wife got the chicken dish, and we ordered the gnocchi for my daughter, and both were equally (if not more) delicious. We may receive compensation when you click on links to those products. The big drawback was the hard product, as it felt dated despite being less than 7 years old. This was a notable difference from other airlines, where I’ve encountered even business-class flight attendants who seem annoyed when I use the button to request something. The fact that it shared the armrest with the tray table significantly reduced the width of the bulkhead seats, too. Second time to fly Virgin Upper Class to USA. Delta One v Virgin Atlantic Upper Class Review. Recently I flew to London for a few days and I was so excited to learn I was upgraded to Upper Class Virgin Atlantic for my return flight. Once in a while, you may feel like treating yourself, or perhaps have worked hard saving up your air miles, or like my husband, you have to fly a lot for work and one of the perks is having your company stump up the bill for a business class flight. This would also give us a chance to test a daytime flight to London to see if it were really better for avoiding jet lag. However, the TVs themselves showed wear and tear that was atypical for their relatively young age. 67 reviews of Virgin Atlantic "Virign is my preferred transatlantic airline though my relationship with them has gone up and down over the years. Virgin Atlantic Upper Class amenity kit contents. There were no announcements made in the lounge, and the departures board was never updated to indicate whether a flight was boarding. Sadly, this wasn’t very functional, as it took some effort to get the TV turned into the right spot. The Upper Class cabin on Virgin Atlantic’s A340. As noted above, there were two bathrooms in the middle of the economy cabin and another two at the rear. You could also purchase a messaging-only pass for 2.99 pounds or $3.95. The flight is too short for that really and the option wasn't being offered but am sure would have been provided on demand.Food was good and the drink flowed once airborne. This post contains references to products from one or more of our advertisers. Just before landing I was served a very nice afternoon tea with different and tasty sandwiches. As a result, you’re generally much better off transferring points from one of the three major transferable point currencies to Flying Club. The tray table itself was rather small but functional. The service was just as good as before and I caught the end of the breakfast menu. We've considered every detail, starting with our chauffeur driven car service, which will take you to and from the airport in style. Virgin Atlantic’s economy class on daytime flights to London may now be one of my favorite ways to get to Europe. Had I known this ahead of time, I could’ve saved about $100 per person on my award tickets, but c’est la vie …. Luckily, too, Virgin is pretty generous whe… Early 2020, I flew with Virgin Atlantic in Business Class (or Upper Class, as it’s called by the airline) from London to New York. The service on this flight far exceeded my expectations. It’s also worth noting that the bulkhead seats had both the tray tables and the personal TVs in the armrests, as opposed to TVs that swing out from the bottom. They are not any more. Because of the way the seats are arranged in the cabin (i.e in a herringbone layout) the windows are pretty much redundant from the point of view of someone who wants to look out of them during the flight – they’re behind the seat with the seat facing directly away: If you’re traveling alone and are in the center, that means you at least won’t be bothered by your seatmate. Any quibbles are first world problems but my biggest is the seat. I managed to squeeze in 2 of the bar bites and they were bites - tiny but tasty. Though the carrier is known for its exorbitant fees, traveling in economy for the short jaunt across the Pond meant that we only needed to pay about $150 out of pocket per person. The seat pockets on the bulkhead had the usual literature and safety card along with a blanket and headphones. In addition, the meal choices on the righthand side of the menu also had slightly inaccurate information. The crew was amazing, the seats were wonderfully comfortable and even laid down entirely to make a comfortable bed, and the food was beyond tasty! The temperature on this flight was comfortable throughout, but each seat also had its own air button. The boarding music was fun and upbeat and soon drinks were offered but without a word which was surprising. Virgin Atlantic Upper Class A340 Review: London to Boston. It’s possible that we’re simply spoiled with the updated inflight-entertainment systems found on new and retrofitted aircraft these days, but the entire screen apparatus wasn’t fully functional. They’ve been leapfrogged, however. No touch screen, no proper airline avionics, and worst of all a really poor selection of content. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. A few minutes later and I was in the Virgin Clubhouse ar LHR. I ordered the Chicken ad Leek pie as my main but when the main course was being served I was told that they were out of it and would I have the beef. However, the left one was much more spacious, so bear that in mind if you’re traveling with young children. Virgin Atlantic Airways: London - Boston in Upper Class - See 15,087 traveler reviews, 2,694 candid photos, and great deals for Virgin Atlantic Airways, at Tripadvisor. The flight was operated by a brand new Airbus A350, nicknamed Red Valvet. The old tapas menu had changed to a bar bites menu. See, trip-cancellation-and-interruption protection, Jordan Aviation could launch US flights with a former Emirates plane, How pilots keep their skills sharp during COVID-19 downtime, You can now add select Chase business cards to Apple Pay, Blue Cash Preferred® Card from American Express, 8:55am (19 minutes after takeoff): Breakfast, 10:20am (one hour, 44 minutes after takeoff): Drink service, 11:45am (three hours, nine minutes after takeoff): Another drink service, 12:04pm (three hours, 28 minutes after takeoff): Hot towel, 12:20pm (three hours, 44 minutes after takeoff): Lunch, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. Unfortunate that Virgin think that it’s good customer to charge long standing customers ( my husband has been in Flight Club since 2003) so much to change an outward part of a flight by two days! DO yuo remember when Virgin was the sizzle? The cheese course was very nice and I was encouraged to have port but just stuck with the very nice Malbec wine. Flight Review: Virgin Atlantic B787-9 Dreamliner Upper Class, New Delhi to London Heathrow 1 Nov 2018 by Nisha Shroff BACKGROUND: Virgin Atlantic operates its … Around 10:20am, roughly an hour and 45 minutes after takeoff, the flight attendants came by with a full beverage service and then offered another at 11:45am. On the A330 the area wasn't really set up for this but passengers could help themselves to snacks and drinks from here. Both my wife and I asked for white wine and were served miniature bottles of Casa Pinero sauvignon blanc, a crisp, Spanish white that I enjoyed. A review of the daytime Virgin Atlantic flight from Boston to London Heathrow on the A330-300 in economy. I used my Chase Sapphire Reserve to pay for the taxes and fees, knowing that we’d be covered by the card’s excellent trip-delay benefit as well as trip-cancellation-and-interruption protection. A separate station included flavored water and an array of jars of sweet and savory snacks. We arrived at Boston Logan International Airport just before 6am after catching the short shuttle ride from the Embassy Suites. And is the upgrade to Premium Economy on Virgin with the money - $250 each on the outbound flight (BA's upgrades are too expensive)? The first wave of boarding included Upper Class, premium economy and priority passengers, and given that we were traveling with a small child, we hopped into the queue and were allowed to board at that time. But now Virgin has gone and spoiled it all by installing wi-fi in their first super new Boeing 787-900 Dreamliner, currently operating the London Heathrow to Boston Logan route. We are traveling to London and Paris (4 nights each) the last week of October. We'd… First, there was “maintenance with a Panasonic satellite” that would hopefully be resolved once we got closer to UK airspace and had access to a different one. I choose the full-flight pass, as we still had nearly four hours to go when it finally started working, and I purchased the pass using my Ritz-Carlton Rewards card to hopefully use up portions of my $300 annual travel credit. But over the Atlantic, I want to watch a movie, eat, drink and sleep, thank you. THe controller is an old PS2 type wired affair, youre not going to find one of those on Singapore these days.The staff are friendly, but the women, crammed into their once cool iconic red pencil dresses and slightly see through white blouses are a symbol of sexiness as it was defined by Victoria Secrets, objectified, predictable and somehow out of place, no, not out of place out of touch. But is the new aircraft any good? The plane, like virtually all of Virgin Atlantic’s fleet, was equipped with inflight Wi-Fi, though it initially wasn’t working. View our latest valuations here. The full meal service commenced at 12:04pm, nearly three and a half hours after we took off. 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