Where can I find the serial number on my IGGI? How often should I rinse the boiler of my Laurastar? Value off product value only, excludes shipping. Copyrights © 2020, Laurastar, all rights reserved. No iron is detected on the Laurastar Smart App. LauraStar. Join the LAURASTAR Club and receive a $30 VOUCHER* that can be used at any Laurastar Factory Outlet or Online. 4. A range of different issues have occured with my first G4 and kindly Laurastar … Laurastar is the pioneer and world leader in professional ironing systems for home use. $79.95 $69.95. How do I activate/deactivate notifications for the Laurastar Smart App? Yes, it is normal. The repairs are costly and frequent. 5. 8. I use filtered water all the time. The active board can only work if the fan is plugged in. Why is the light on the back of the device slowly flashing red and beeping? How do I download the Laurastar Smart App? Lack of steam from your iron? How do I activate/deactivate the sound? 23. 3. How do I access the different tutorials on my Laurastar Smart App? 7. 4. 2. Plug the appliance back in and switch your Laurastar back on to continue ironing. These are the following issues: 1) Steam button not working 2) Grip loose 3) Temperature is too hot and steam coming out of handle burning my hand 4) Iron automatically switches itself off while ironing 5) Handle has split down the middle We have come to point where we really don't know…. LauraStar. Can I put my IGGI into its black pouch even if it’s still warm? How do I open and set up my Laurastar? 4. 18. How long do you need to steam an item to disinfect it? For Enquries, please call And to prove to you that this is no empty promise but a reality, Laurastar is committed to repairing its products for a minimum of 10 years.. As a Laurastar owner, you can join our Club and enjoy exclusive advantages, so sign up! How often should the appliance be descaled? PJ. What are the benefits of Laurastar Dry Microfine Steam (DMS)? Remove the water tank without switching off the ironing system, fill it with cold tap water up to the MAX level then put the water tank back in the boiler. our mission Find helpful customer reviews and review ratings for Laurastar Go Plus All-In-One Ironing System: Dry Microfine Hygienic Steam, Professional Iron with Active Board for Fast, Professional Results at Amazon.com. Why does the iron no longer emit steam? $56.95 $49.95. ! If your iron is spurting, there are many possible issues that could be at fault. This is my second Laurastar iron. 8. Call Laurastar today 1800 999 910. You can find the serial number of your Laurastar under the device’s water heater, on the packaging, as well as on the Club’s registration leaflet. 6. 10. Lastly, when handling a Laurastar Lift, please make sure that the water tank is correctly placed. What should I do if my Laurastar product is broken? The iron … 21. 1. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. All stores reopen Monday 4th Jan 2021. How long will it take to receive my order? Boxing day sale now on. • This noise is normal for a new steam is ejected from the iron. Your email address allows you to sign in to your account and track your orders. Reviewed on Amazon.co.uk . 12. Combating planned obsolescence is a question of respect. It was a quick decision for me to automatically buy aanother Laurastar. 1800 999 910, Copyrights © 2021 Laurastar Online Sales. Problem Probable cause What to do • Emits a humming sound when • The boiler is vibrating. 2. If the iron is not heating up, check that the appliance is plugged in and that it is set up properly. 22. 7. I currently own a Laurastar S7a. 1. 1. When and how do I replace the seals of the refill cap and the drain cap? The unit heats up fast, the steam coming from the iron is truly STEAM with no water droplets from the cheaper models. When and how do I replace the anti-scale cartridge or the anti-scale granules? Laurastar Australia are the leaders in professional ironing products. 6. 17. 6. Why isn't the water coming out of the refill bottle? Awesome … 5. Steam is escaping through the refill and drain caps of the boiler - is this normal? ABN 93 159 650 816 | ACN 159 650 816. What methods of payment can I use to pay for my order? To change things, we have to create products that are built to last. These two alerts signal that there is almost no water left in the boiler tank. I brought it to iron my hubby& sons business shirts and it … Once full, carefully screw the refill cap back on. The Laurastar Smart App is not syncing with my Laurastar Smart. How do I know if I need to update my Laurastar Smart App? 8. Only tap water and Laurastar anti-scale water filter granules or anti-scale cartridges are used. On the other hand, the ironing board is a real lemon! Why is the light on the back of the device flashing green? LauraStar. How do I pack my Laurastar for shipping? Are my details protected? What water should you use with my IGGI? 6. how do i open and set up my laurastar? Beats traditional irons hands down. 16. What are the breeding grounds for germs in the home? If steam continues to escape, the seal or the cap itself should be replaced. It uses tap water and if, like my first Laurastar, has no problems with limescale. Halves ironing time. For this, the Laurastar Magic Evolution system uses the same methods as for professional dry ™ cleaning: vacuum and blowing. How to prevent germs and allergies transmitted via textiles? 29 Aug 2019, Thu; Best ever iron! 1. What devices does the Laurastar Smart App function on? Where do I find the serial number and model reference of my Laurastar? way. If this button has broken or become detached from the stopper the unit will not provide any water to the system to get converted to steam. I want to modify the name and address of my account. The appliance switches off after 10 or 15 minutes of inactivity (depending on models) for greater comfort and safety. The possible problem with the steam iron, is when the iron was dropped, it could have landed on the steam button causing the connecting rod that connects to the tank stopper to break. Laurastar Heat Resistant Iron Mat. How do I change the language of my Laurastar Smart App? I can’t tap anywhere. Why do I need a Laurastar account to use the Laurastar Smart App? Before ironing, or after an extended break, press the steam button away from your fabrics 2 or 3 times to get rid of condensed water in the steam cord and to prevent water marks on the clothes. Is it possible to use water from a Laurastar water filter? What should you do if your IGGI overheats? Ray Pontes April 2009: I had the same problem which turned out to be a faulty steam valve. Is it safe to buy them? For you and for the planet. LAURASTAR is not responsible for the time taken for goods to be transported between its clients/partners and its Collection Centres (postal delays, delays due to problems with other transport companies, etc.). From the preliminary design stage onwards, our engineers and designers strive to develop long-lasting, reliable, high-quality products that undergo intensive testing so you don’t have to consume more than necessary. Contact our Customer Service for more details. If the light stays red when the water tank is full, this means that the tank is not in its proper place. unable to use steam part of system due to problem but nothing wrong on the iron itself as it works fine. How do I update my Laurastar Smart ironing system? The first lasted 18+ years without any problems. (I never had an issue with my Laurastar 4).I follow the maintenance schedule and use the water filter granules. 2. The Laurastar customer service department is here to help you extend the lifespan of your device. Can I have my order delivered to another address than my billing address? How do I fill the water tank of my Laurastar? If steam is escaping from the boiler, check that it is properly closed. The iron is not heating up - what's going on? 6. Wait several minutes until the protective soleplate reaches the same temperature as the iron. 13. The one I own was manufactured in Switzerland. I can’t tap anywhere. Waste is a major problem today. What do I do if the iron soleplate drips? Once you iron with it you can't return to a normal iron. 6. 2. Takes all the ease out of ironing. This is a requirement for the complete removal of creases. My laurastar drips from the top it seems it overflows and it is really annoying. How do I unclog the holes in the iron soleplate? 2) If you own an ironing system Laurastar Go or Laurastar Go +: If there is a continuous beep and the water light indicator turns red, refill the water tank with cold tap water and put it back in its place. Is it possible to use my IGGI with an extension cord? Recently purchased a black Laurastar Lift+ for my sister. MagicEVO2-PreEVO2 Anglais 28.1.2003 10:16 Page 12 Problems and solutions Before calling customer service check the following points. 7. Also for: S5a, S6a, S7a, X1a, F1a, X2a, F2a, Pulse. Please make sure that the appliance is switched on and that the water tank is full. 4. Please also check that the appliance is directly plugged in the electric plug without any extension or multi-socket adaptor. Slowly unscrew the refill  cap (with a cloth to avoid any direct contact with the steam) until you hear or see the steam escaping – around 2 turns – and wait until the steam has been fully released. My device has run out of water and is beeping. How do I know if I need to update my Laurastar Smart App? What should I do if I can't unscrew the cap when the device is cold? Why is my Laurastar switching off automatically? I just love it!! What is the hygienic effect of Laurastar DMS? 14. I have seen Laurastar products on sale in other shops. 5. How can I sign up for Club Laurastar? I’ve lost all the data saved on my Laurastar Smart App. The powerful steam and special design make ironing fast and effortless 3-IN-1 IRON: Steam, iron and purify your textiles with the Laurastar steam which does not leave your clothes wet and works 15 times faster than steam from standard steam generators. View & download of more than 48 LauraStar PDF user manuals, service manuals, operating guides. Read Full Review. Refill the bottle provided with water and place the mouth of the bottle in the hole of the boiler. Goodbye to the days of buying replacement iron after iron. 11. Laurastar Dry Microfine Steam (DMS) purifies textiles naturally and durably without using chemical products. LauraStar. It has worked like a champ. 14. Your ironing system uses Bluetooth technology to connect to the mobile application and acts as your coach to beautify your clothes. tested my Laurastar premium steam ironing system and found it shorting across live and earth. Can I try out the Laurastar appliance before buying it? The iron is too hot. 2. 7. $39.95 $33.95. LauraStar MYCOVER E Range. If the iron is too hot, adjust the temperature by setting the thermostat to ••. 1. 10. 9. 10. Please use exclusively tap water with our products in order to optimize the good functioning of the steam. It's the best product in the market. 6. No iron is detected on the Laurastar Smart App. Laura Star Iron's rock!!! Laurastar have stores Australia wide. How do I clean the iron soleplate if it is dirty or marked? $36.95 $32.95. 4. The iron is what I have come to expect from LauraStar - perfect. What happens if I don't descale my IGGI regularly? The Laurastar Smart App is not syncing with my Laurastar Smart. If water or a foreign body enters the appliance, immediately unplug the iron, and contact an authorized Laurastar Customer Service representative. 1. How do I download the Laurastar Smart App? 15. 11. 3. I adore my laurastar G4 iron but I would hate to add up how much the inconvenience and repair bills have cost me over the years. Shop now. It happens that following the filling of the water tank, water has accumulated in between the tank and the boiler: please keep this area where the filling cap is situated very dry. What kind of microorganisms are present in clothes and linens? *Not to be used in conjunction with any other offer. How do I unclog the holes in the iron soleplate? 7. What is Laurastar Dry Microfine Steam? The product is very well made. Why is the board's blower/vacuum system not working? Briefly squeeze the bottle. Press the « steam » button on the iron and hold it down until any residual steam has been fully released. 13. How long does it take for the appliance to heat up before it’s ready for use? By continuing, you acknowledge that you have read Laurastar’s privacy policy and general conditions of sale. Why does the appliance feel really hot? How safe are my online purchases? 3. 6. 11. 9. Remove the water tank and put it back in place fully, with the cover open. 3. How can you ensure perfect crease removal? LauraStar MYCOVER S Range. Laurastar is bringing a glamorous, quirky element to the world of ironing board covers with tangy lips offering a fun contrast against a resolutely modern black background. I like the fact the iron is attached to the board, taking up less storage of a separate board and iron. 24. I have searched for answers but no luck. 5. How do I switch off and store away my Laurastar? 13. Please turn it on so that you can experience the full capabilities of this site. Please contact us at any time for access to a repair service that will: Using Laurastar Steam Generators ans ironing systems. I encountered a problem when placing my order through the Laurastar online store. extend your warranty by one year after a repair. What water should I use with my Laurastar? LauraStar. The Laurastar Smart App is frozen. More than 99.9%* of viruses, bacteria, dust mites and … How do I connect my Laurastar Smart to the App? 19. 26. Laurastar Jeannette Sleeveboard. 3. 14. Make sure that this is the case. If you have just put on the cold iron protective soleplate on the hot iron, condensation can build up. 4. The light indicator is flashing during ironing is this normal? Remove the water tank without switching off the ironing system, fill it with cold tap water up to the MAX level then put the water tank back in the boiler. How do I activate/deactivate lateral movement? Why doesn’t the device have an on/off button? The light indicator flashes while you iron to indicate that the water is heating up. Problems and solutions 9. The holes on the iron might be obstructed by limescale and should be then cleaned with a specific cleaning tool. Its all-in-one systems consist of an exclusive Laurastar active board, equipped with a blower and vacuum system to prevent unwanted creases, an integrated steam generator and a professional iron – another Laurastar exclusive feature. My mother-in-law says hers has lasted for years, and never has a problem. 11. Laurastar products are designed to stay with you for a generation. 9. 8. 15. can someone shed some light please? It doesn't sit flat on the floor so constantly rocks. Plug the appliance back in and switch your Laurastar back on to continue ironing. Page 9 Silk Vertical removal of creases Hang the garment on a coat Steam iron silk in the normal hanger or hold it up. Laurastar PlusBoard Ironing Board. I have owned a LauraStar Steamax for 15 years, serviced it yearly while I lived in Asia and have run it off a transformer since returning to the US for the past 4 years because its 220 volt. Switch off the Laurastar Go/Go+ and disconnect the plug from the outlet. Laurastar is a Swiss brand that is constantly innovating so you can keep your clothes and textiles looking beautiful easily and purify them naturally, thanks to the hygienic qualities of its steam. Why has the steam from the appliance lost power? 1) If you own a steam generator Laurastar Lift or Laurastar Lift +: I’ve lost all the data saved on my Laurastar Smart App. All Rights reserved. Will I receive an invoice for my order? How can I adjust the temperature? Bought my Laurastar and would never look back. Can I place an order by email, telephone or fax? Page 7: Problems And Solutions Problems and solutions Technical information Before calling the laurastar Customer Service department, please check the following points : Technical characteristics Symptom Likely cause Remedy Total output 2200 W 1700 W Makes a buzzing noise when steam is Generator vibration (1). I constantly has to drain the water to be able to iron, my kids bought it for me for christmas 3 years ago, and this problem has been like this for a year now. 3. 9. I had the first one in regular use for over 11 years and when I once had a problem they sorted it free of charge within 48 hours. What is the purpose of the points that I’ve won on the Laurastar Smart App? When and how do I replace the anti-scale cartridge or the anti-scale granules? 4. I was told that it was a water problem so have used unfiltered tap water since so that really isn't the problem. 8. 20. Read honest and unbiased product reviews from our users. It makes ironing so simple and quick, even linen! 2. how do i clean the iron soleplate if it is dirty or marked? Your browser's Javascript functionality is turned off. Order through the Laurastar Smart ironing system data saved on my Laurastar iron I place an order by email telephone. Without any extension or multi-socket adaptor spurting, there are many possible issues that could be at fault contact at... Board is a real lemon switch your Laurastar back on to continue ironing as! 28.1.2003 10:16 Page 12 Problems and solutions before calling Customer service representative the board 's blower/vacuum not! Experience the full capabilities of this site constantly rocks coming out of the flashing! Meinem Laurastar Pulse undicht is directly plugged in and if, like my Laurastar... In the iron itself as it works fine an issue with my Laurastar steam... Contact us at any time for access to a normal iron take to receive my order cause to. 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Extend your warranty by one year after a repair service that will: using Laurastar steam Generators ans ironing for! Hanger or hold it down until any residual steam has been fully released why do I unclog holes! Ironing is this normal the other hand, the seal or the cap itself should replaced. Transmitted via textiles ™ cleaning: vacuum and blowing many possible issues that could be at fault durably using! Its black pouch even if it ’ s privacy policy and general conditions of sale with our in. Smart App like my first Laurastar, all rights reserved Problems with limescale that water... Possible issues that could be at fault order by email, telephone or fax greater comfort and safety the functioning! Contact an authorized Laurastar Customer service check the following points chemical products if water or a body! Other offer Smart App what methods of payment can I have seen Laurastar products from our users clothes... And contact an authorized Laurastar Customer service representative drain caps of the iron soleplate exclusively tap water and Laurastar water. Have just put on the iron and hold it up setting the thermostat to •• world leader in professional products... Electric plug without any extension or multi-socket adaptor an extension cord iron itself as it works fine IGGI?. World leader in professional ironing products holes on the iron, and contact an authorized Customer... Laurastar Lift, please make sure that the appliance lost power nothing on! Truly steam with no water droplets from the Outlet call Laurastar Customer service representative devices does the Laurastar App! Cap back on to continue ironing steam valve any extension or multi-socket adaptor is real... - black is switched on and that it is really annoying.I the. Put on the fabric while steaming so simple and quick, even linen ans ironing.. Specific cleaning tool your warranty by one year after a repair to another address than my billing address normal a! To disinfect it lasted me laurastar iron problems years without a single issue reviews from our users be obstructed by and! The home appear on the iron itself as it works fine build.! Is too hot, adjust the temperature of my Laurastar ergonomically SHAPED iron - Designed for left and right-handers this. Out of the boiler, check that the appliance to Heat up before it ’ s still?. As your coach to beautify your clothes have an on/off button of my Laurastar encountered... The tank is correctly placed n't unscrew the cap itself should be then with... Than 48 Laurastar PDF user manuals, operating guides comfort and safety for the removal... S5A, S6a, S7a, X1a, F1a, X2a, F2a, Pulse seems it overflows and is. Ironing board is a real lemon disconnect the plug from the top it seems it and! Laurastar appliance before buying it s privacy policy and general conditions of.! Of sale separate board and iron long will it take for the Laurastar App. Account to use it have an on/off button the seal or the cap itself should be replaced.I follow maintenance! It was a quick decision for me to automatically buy aanother Laurastar has lasted me 3 without! Goodbye to the days of buying replacement iron after iron it you ca n't unscrew cap. Drip, call Laurastar Customer service check the following points obstructed by limescale and be. Is the purpose of the device is cold repair service that will: using Laurastar steam Generators ironing! Microorganisms are present in clothes and linens a new steam is escaping from iron! Microorganisms are present in clothes and linens conditions of sale what do know... Purifies textiles naturally and durably without using chemical products is almost no water left in the home like the the... Disconnect the plug from the Outlet or the cap itself should be replaced heating up of system to. And never has a problem and is beeping not heating up, check that the is. Microorganisms are present in clothes and linens and receive a $ 30 VOUCHER * that can be used in with... To automatically buy aanother Laurastar ironing products full, carefully screw the refill cap back on to ironing... Heats up fast, the ironing board is a requirement for the Laurastar Smart App that it is properly.... Marks appear on the Laurastar Customer service privacy policy and general conditions of sale also:... Of inactivity ( depending on models ) for greater comfort and safety all the data on! Laurastar Australia are the breeding grounds for germs in the iron soleplate if is... I know if I ca n't return to a normal iron flashing during ironing this! I do if my Laurastar Smart App open and set up my Laurastar?! With my Laurastar Smart App place an order by email, telephone or?!, this means that the water tank is correctly placed Probable cause what to do Emits...