Please type your name, order number, and "Warranty" in the subject line of your email.For your warranty claim to be reviewed, include the following in your email: Please note: If you would like to purchase Durafoam®, you must have the original proof of your Sac Insert purchase. Write a private message as Lovesac verified representative. You will be able to edit the text before publishing. If merchandise is being returned to a warehouse, we will gladly accept returns that ship within 7 days from the receipt of return labels and shipping materials. * All pricing and LoveSac measurements, warranty and prices were taken from LoveSac.com on February 3, 2018. Order Your Comfy Sack Today! With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. We enjoyed reviewing Lovesac and think this brand is a great choice for shoppers who are: Comfortable with shipping over delivery and capable of setup on their own without professional assistance. I don't have kids and the cushions were stored under cover. Check the complaint history, rating and reviews on this company. 65 customer reviews of Lovesac. Please contact us via email at customerlove@lovesac.com. You can try to reach review author by writing a comment to the review or try one of our business solutions. I worked really close to the food court so I wouldn't have to walk too far to get a burger. A free inside look at company reviews and salaries posted anonymously by employees. We are processing your message. the wood and steel that represent the interior structure of their items. To make things even easier, we’ve broken down the different warranties by product so you can clearly understand the warranty for your Lovesac purchase. Lovesacs are a good product. You'll be the first to know about our sales, new products, offers & more. Now a couple weeks later and no response from them. Typically, a work day at LoveSac involved fluffing up the "Sacs," teaching customers about the many different furnishing options of the "Sactionals" furniture and working the cash register. Where it’s made: U.S.A & China; Real Lovesac Customer Reviews. Be part of #Lovesac! Lovesac reviews (www.lovesac.com): HORRIBLE HORRIBLE HORRIBLE. User Reviews. This program is only available to United States residents. When you request a return, we will send you shipping labels (these are pre-paid labels)*. If you are returning a Sactionals Seat Insert Set, you must return all 3 components: the Seat Frame, the Seat Cushion, and the Back Pillow. The Sacs are amazing and are extremely comfortable. Floor models are not eligible for warranty and are final sale. Hi Lovelies! Product or Service Mentioned: Returning a Sac that has already been fluffed will require a Shrink Kit for return shipping. Share your voice on ResellerRatings.com Must be first-time purchase. Warranty: Lifetime for hard inserts. It comes with both quick ship synthetic phur and velvet covers and over 160 options of covers total to choose from. A picture of the product's batch number (, Please note: If you would like to purchase Durafoam. LoveSac is owned and operated by LoveSac Corporation. It was an honor, and an ego boost to sell their Product. As the product was very expensive and a non-necessity, most of the people who came in just wanted to sit on the bean bags. Returns for Seat Cover Sets must also include all 3 components. 207 Lovesac reviews. We've compiled a list of the Best Lovesac Customer Service of 2019 to buy, including Top (Highest) Rated Lovesac Customer Service Reviews on Amazon.com, eBay, Walmart, Best Buy, Reddit. Gift Cards also cannot be returned. If you wish that your prior post be removed, submit a notarized letter. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All Read real customer ratings and reviews or write your own. Find Reviews Filter. Upon purchase, every Lovesac product is automatically registered and your warranty is activated. Lovesac Reviews. While the Sacs are relaxed and casual, Lovesac Sactionals are a little more mature and sophisticated—but just as comfortable. If you want your response Once we have confirmation that your merchandise is shipping back to us, we will issue funds to the original form of payment. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Check us out and see why both Apple Computers and Zazzle.com chose our bean bags over LoveSac to outfit the Apple Corporate Headquarters. ... Megh kept stopping in the local Lovesac store, though, “just to sit down for a few minutes”. I was planning to buy a new couch but after I read this that’s a big NO.. Business Details This is a multi-location business. Find out which home warranty plans are the best for your situation. I bought an outdoor sectional for over $2500 and at the end of the summer I changed the covers. Private messages do not impact your company rating. They are durable and very comfortable. Clear All. Merchandise is eligible for a one-time price adjustment within 14 days of the date ordered unless stated otherwise in the promotion. So I recently bought a The Big One LoveSac as a reward for some achievements. to count towards your company rating, you can also leave a comment for this review. Last updated on May 8th, 2020, Editor’s Note: This post contains affiliate links, which means I receive a commission if you make a purchase using these links. Oh and by the way their 888 number is a joke as well. Review #837867 is a subjective opinion of Sales person ordered wrong items. After you receive the shipping labels, you have 7 days to return your merchandise. After reading reviews, after dealing with HORRIBLE customer service, after seeing the C+ rating and lack of movement on Lovesac’s part to get better carrier service makes them far below a C. There products are expensive pieces of junk that have no warranty. What is the Best Affordable, Best Inexpensive, Best Cheap Brands to Buy. Search job titles. Read reviews of the best home warranty companies of 2021 from U.S. News & World Report. The store will not work correctly in the case when cookies are disabled. This is provided free of charge by calling our service line at 888-636-1223. Please note that Shrink Kits require the use of a shop vac. JavaScript seems to be disabled in your browser. 217 Lovesac reviews. Lovesac Sofa. Despite this, LoveSac complaints reveal that many customers experience challenges in making warranty claims. Additionally, our 8-foot Comfy Sack is made to last; that’s why it comes with a free 5-year no-hassle warranty. Any shipping and/or delivery fees are non-refundable. I didn't hear from them so in February I contacted them and they said as soon as they get in their outdoor sectionals in which would be beginning of March they would send me mine. Our foam-filled bean bag-style chairs are 100 percent made in the United States. The Lovesac Warranty does not cover accessories, commercial/rental use, pet damage, color fading, failure to follow washing instructions, or damage due to burns, odors, mold, ink stains, water/fire, natural disaster, or bodily fluids. Bad part. The warranty covers for 3- or 5-years, depending on the type of fabric. It's been a while. Would You Like to Convert It Into Review? Sac Duffels are for transportation only, Lovesac does not replace soiled duffels. Username and password will be sent to you via email. Comment the review as Lovesac verified representative. Compared to: Lovesac Find helpful customer reviews and review ratings for LoveSac SuperSac KhakiSac at Amazon.com. The Outside: The Moviesac is rated as a two-person bean bag chair, but may be best for one larger person. Your claim will be answered within 5 to 7 business days. Thank You for Your Reply! The website also notes the following: “The Lovesac Warranty does not cover accessories, commercial/rental use, pet damage, color fading, failure to follow washing instructions, or damage due to burns, odors, mold, ink stains, water/fire, natural disaster, or bodily fluids.” Many of the customer reviews are positive reviews. Great Comment! Warning: No LoveSac Warranty On Sacs Sold Through Overstock 7.8.09 8:50 PM EDT By Laura Northrup @lnorthrup furniture beanbag chairs lovesac lounge chairs comfy fluffy Get contact details that poster left for the company. Customer Reviews. For the best experience on our site, be sure to turn on Javascript in your browser. Love soft: a material uniquely designed by Lovesac keeps your pillows lofty all year round without the need to fluff them. Switch the Covers on Sacs to match a room makeover, or add Seats and Sides to your Sactionals to accommodate a growing family. Please note: We will only send return shipping boxes for Sactionals Seat and/or Side Inserts, if requested. We wanted — nay, we needed — a new couch. Boxes of Durafoam® for purchase are limited to 2 per customer. Avoid if you value warranty and guarantees. The old one is sporting a dip so deep that only the dog can curl up comfortably. 0 complaints for Lovesac. Terms & Conditions *Minimum of $350 purchase required. Lovesac furniture is Designed for Life™. Updated Nov 19, 2020. Poor customer service. 479.2k Followers, 182 Following, 1,100 Posts - See Instagram photos and videos from Lovesac (@lovesac) Lovesac offers a five-year warranty for down blend cushions. After that, it's in our hands. Missing parts of order for 7 months, no reply from customer service. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. Lovesac review from Sarasota, Florida rated 1.0/5.0 with 1 Comment: I bought an outdoor sectional for over $2500 and at the end of the summer I changed the covers. Customers think the pricing is a little high, but still, think their products are worth paying for. An 8-foot Comfy Sack has a wider range of colors and fabrics, all for a fraction of the cost of The BigOne. LoveSac Alternative Furniture Co. is a retailer of washable, changeable, comfortable, and durable furniture. Lovesac Sactional: The Review. 3-5 years for soft inserts and covers. Custom merchandise and clearance item sales are final, and returns cannot be issued. If you paid in a showroom with cash, refunds will be issued via a corporate check sent to the shipping address on file. Designed for Life™ products also come with peace of mind. March came and went and no news from Love Sac. If there is a problem, we fix it. The Lovesac Warranty does not cover accessories, commercial/rental use, pet damage, color fading, failure to follow washing instructions, or damage due to burns, odors, mold, ink stains, water/fire, natural disaster, or bodily fluids. Where Lovesac Comes up short, is in their ability to create a Universal Culture for continued success. Lovesac Sactional Review : My Recommendation After 4 Years. 3 reviews of Lovesac "This company doesn't honor the promotions that they advertise on their website, in mass emails, and on Facebook. Angry Customer. The Hunt for New Furniture. A Lovesac Sactional Review: The Sactional comes from Lovesac, the company behind the soft-as-a-cloud Sacs that are dorm-room must-haves for many rising college students. You will know What is the best Lovesac Customer Service on the market? This means as your needs change over time, our pieces can adapt to fit them. PissedConsumer837867. Lovesac makes some of the best furniture on the Planet. If you have any questions, feel free to chat with us or call 1-888-636-1223. No questions asked. Warranty issue. WOW thank you for information!! We're not saying they aren't, but as we explain on our Xorbee vs. Lovesac page, our product uses higher quality foam that's sorted by hand. No one ever answers that phone. ALL of the cushions had fallen apart and one cover the zipper broke. Sactionals are specially designed to adapt to your changing needs and evolving tastes. 1,207 reviews for Lovesac, rated 1.00 stars. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Reason of review: Joybird backs this up with a lifetime warranty on the foundational pieces of their furniture items, i.e. For full details visit the disclosures page. A free inside look at company reviews and salaries posted anonymously by employees. For the best experience on our site, be sure to turn on Javascript in your browser. Next, we'll go through their Moviesac:. You will be automatically registered on our site. A typical day involves reaching out to clients, looking for commitments to purchase. Their customer service is terrible with rude phone operators and cold, accusatory emails. When I contacted customer service in mid December they told me they would replace them. Read honest and unbiased product reviews from our users. Customers have stated the sactionals are very user-friendly and easy to put together. Please allow 14 business days to process the refund via corporate check. Eligible merchandise may be returned within 60 days from the date you received it for a full refund or exchange. One Reddit user, bougahleebooyas says: Made in the USA. Thousand of people ordered from them using individualized coupon codes and they canceled 100% of the orders because they got more orders than they anticipated. When you buy a Lovesac product, you won’t have to worry. We also offer the only Lifetime Warranty in the bean bag industry. As per the company, Lovesoft is an embodiment of luxury, softness, and suppleness. Lovesac is rated with a BBB rating from Business Consumer Alliance as of 12/7/2020. Lovesac is the ultimate modern furniture store, featuring high-quality bean bag chairs, sectionals, and accessories in many colors, patterns, and fabrics. At 45 lbs and 4' wide, it is a great replacement for a traditional seat without it being too large. There are some glowing reviews on the internet about lovesac sofa, which are the proof that a lovesac sactional is truly worth it is salt. Proof of purchase is required for all returns and refunds. Sac Duffels are for transportation only, Lovesac does not replace soiled duffels. All returns from Canada are subject to a shipping fee. One of the best Furniture Stores, Retail business at 132 Christiana Mall, Christiana DE, 19702. Lovesac sofas are an investment as they are quite expensive, so it makes complete sense to know what other people think of these sofas. Need more details? Lovesac - Lifetime warranty is a joke Aug 21, 2018 @ Pissed Consumer So I contacted them via email and got a response back that said they discontinued the style I bought and they are looking for someone to make my cushions. Made: U.S.A & China ; Real Lovesac customer reviews cookies are disabled outdoor sectional over. Dog can curl up comfortably without it being too large with cash refunds... The Moviesac is rated as a two-person bean bag chair, but may be returned within 60 days the. Made to last ; that ’ s a Sac that has already been fluffed will require Shrink. Compared to: Lovesac Javascript seems to be disabled in your browser a corporate.. 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Moviesac is rated as a reward for some achievements me they would replace them worth for... Review author by writing a comment to the food court so I would n't have walk!