The problem appears to have kicked off on Tuesday evening, and caused impressive delays in email delivery. TSOHost is a UK based hosting company that is a member of the Paragon Internet Group, which owns several other hosting companies too. The email client suggested |I go back to the host, Tshost, which I did. Added another four days later (5 days after the initial review): I'm sorry to say that the email problem continues. You can only take manual local backups through cPanel. The domain is hosted by TSOHost and uses cPanel for email. Like many of the experienced UK-based hosting firms, TSOHost has proven itself as a capable provider for the last decade hosting more than 150,000 sites. That was resolved but Microsoft have not removed them from their blacklist. we have had the domain for 16 years. and Live.com) are obeying Yahoo and AOL’s DMARC p=reject. In addition to this, I've discovered a serious flaw with their email mailbox password security: it appears that only the first 8 digits of any password are checked! Restrictions on Live Support Time They allow us to count visits and traffic sources so that we can measure and improve the performance of our sites. Recently I received 2 customer enquiries on a Monday, despite the emails being sent on a Friday. All advice that it might direct to its own team, judging by the tetchy emissions from some of its customers. This is in no small part due to the fact that our main data centre is based in the UK. Thank you Nikolay & Tsohost, for a very professional and helpful experience. With a starting price of only $2.5, TsoHost offers cloud hosting services which are flexible, fast, and secure. Hi, I have been having problems with an email address for a domain that I own. In this way you can nip potential problems in the bud. ... Email could be an issue for some. To be fair, the hosting outfit has had issues with emails before. Here's an overview of our use of cookies, similar technologies and The guide covers how BeyondTrust solutions quickly enable remote workers without sacrificing security. Repeat for other domains. A Reg reader and TSO Host punter told us: "They are in a right old mess since your last article about them. ", The hosting provider has had a bit of a torrid time of late. IP ban-list frequenter tsoHost has taken time out from borking emails to let customers know that its recent acquisition, website builder MrSite, is for the chop.. MrSite was a neat little service, aimed at giving customers the tools to build a website without requiring much … TSOHost is a UK based hosting company that is a member of the Paragon Internet Group, which owns several other hosting companies too. If you are experiencing any issues with setting up your email address you can always contact us via our Live Chat or call us on our support line. ... Plus, it raises the cap on email inboxes from 100 to 500. Tsohost is a great hosting site for your website with no interruptions and is better than any other hosting which I have previously used, When help and support is needed there are helpers at hand provided by Tsohost which can help you with any problems and queries. Try clearing your Internet cookies and browser cache. Loades told us that Tsohost had acknowledged the problem, but insisted that only certain mailboxes were borked. "We want to reiterate that we take this issue extremely seriously and will be providing regular status updates for customers." Currently, any email sent to a Hotmail address doesn't work. 1. Operators I have spoken with have had good command of the English language and an understanding of my … tsoHost Plans at a Glance. However, we'd encourage you to sign up for our "Product, Information and News" alerts in the "Contact Preferences", under your profile information in your GoDaddy account. We don't have any information on that update, Monique. Replying to @MzMoe204. They simply represent two peoples differeing experience. Just like a car, a website needs something powerful under the hood to keep it running at peak performance. Sunday 18th June 2017. dmsims said: email problems. Established in 2003, they have plenty of experience and have been able to keep up with the changing technologies in the web hosting industry. Complaints on Twitter and Trustpilot are growing with irritated customers unable to receive email from their sites. The first anniversary of the outage was celebrated by taking an axe to the MrSite website builder, with little more than a month of notice. Get online for just £3.99/mo. Each plan includes a free domain, free email, simple management tools and free website migration. This happened after a client tried to quickly exchange email addresses by sending a nonsense email (random characters in the subject line, blank email) to a BT address. Here are vital considerations that website owners and resellers must always keep in mind. “Your Consent Options” link on the site's footer. The company blamed having its IP addresses blacklisted. If and when a problem does arise, let them know that you aren’t ignoring them. tsoHost has four shared plans with reasonable prices. I'll message Tsohost and see if there's any problem using the direct ipaddress I've been having issues with my email… I've been having issues with my email client and have spent many hours trying to resolve. Try using some of our troubleshooting tips to resolve the problem. The Microsoft properties (Hotmail, Outlook, MSN. You can yoyo your plan yourself from within your control panel. Proceed to refresh your browser by hitting the CTRL + … Home Store Browse All There are no facilities to trace email on TsoHost (for you) So. The Starter account gets you 25 mailboxes, but they're limited to 200MB each. No update, no apology. Axe-happy Tsohost has found another way to upset its customers this week. Support offered me 2 weeks free hosting as compensation. Cloud Hosting. They said they are frustrated with the issues but what about the customer?". Part of Situation Publishing, Biting the hand that feeds IT © 1998–2021, Legacy Business accounts to be axed from 4 January 2021, Hundreds of email addresses exposed, customers predictably less-than-thrilled, DKIM 'makes us all more vulnerable to extortion, blackmail,' argues Green, You will be upgraded, whether you want to be or not. Tempoary issue with TSO client area (my.tsohost.com) Resolved Mar 13th, 19:00 - 20:22 GMT. Fanfare is also made about the following nuggets of tsoHost’s web hosting services. Tsohost didn't responsd to my ticket. WHAT IS GOING ON????????????? 181 months. These cookies are strictly necessary so that you can navigate the site as normal and use all features. The helpline is always quick to respond when you call, they listen carefully to the problem and either talk you through a fix or sort it out there and then. I pinged mail.gridhost.co.uk which gave ip address 95.142.156.8 Used this in gmail and it seems to be working. They just cut me off when I complained about it. TSO Host informed customers yesterday that some of its email servers had been blacklisted by TRUNCATE and Spamhaus ZEN and it was working on getting the issue sorted. I made that choice as I still have 11 months left on my Vidahost Legacy product which HOPEFULLY TSOHOST are going to credit when I cancel. "They have yet another mail server blacklisted (apollo.servers.prgn.misp.co.uk). night. TSOHost have been around in one form or another for a great number of years.As part of the GoDaddy group of hosting companies, they have also recently had Vidahost customers migrate over to them making TSOHost quite a powerhouse when it comes to hosting in the UK both in terms of infrastructure and customer numbers. Not always the fasted to respond, they get there in the end and do provide the support required. We tried contacting TSO Host, which wasn't giving out a head office number, via a 10-minute wait to its Bulgarian call centre, a disconnected HQ number and Facebook Messenger. We measure how many people read us, Toggle navigation. The problem is that tsoHost has no automated backups on any of the shared plans—not even weekly backups or a paid backup add-on. January 07th, 2021. And my wellbeing is currently shite because my email system with you is down for the SECOND day. Tsohost offer a money-back guarantee for the service by Discount Codes, as quoted in its pricing and registration page: if you are dissatisfied with the product for any reason, just email Tsohost within the first 30 days and they will refund your money without any problems. Toggle navigation. Tsohost's support department is based in Maidenhead in the UK alongside its main datacenter. tsoHost help and advice As a user I find most aspects of domain maintenance a complete mystery, I have found tsoHost live chat to be extremely helpful and fast in response. With TsoHost’s Complex Hosting, you will have the direct email and phone number of one of their highly skilled engineers –you’ll always feel like a top priority. 19,351 posts. “Customise Settings”. If people say no to these cookies, we do not know how many people have visited and we cannot monitor performance. Maybe give them weekly updates, or contact them regularly to see how things are going. Axe-happy Tsohost has found another way to upset its customers this week. Yes, I am. If you had an expired, missing, or invalid SSL certificate, that would appear here as well. I've tried on my laptop and on the app on my android without success. You can also change your choices at any time, by hitting the and ensure you see relevant ads, by storing cookies on your device. To be fair, the hosting outfit has had issues with emails before. Are you extracting maximum insights from your data? Do you agree with tsoHost’s star rating? I would highly recommend TsoHost to anyone who is looking for a "host" fantastic service. As a novice it was great to get such good support during the migration process. It suffered a week of major disruption last year after "unauthorised code" turned up in some of its servers. 'S support department is based in Maidenhead in the UK it might direct its. They just cut me off when I complained about it to customise your,... Written so far, and share your own experience Hotmail or Outlook addresses since the end of July accept cookies. After which you will be able to use your tsohost email problems have the prerogative to transfer from resolved! An office in Singapore been having problems with an email address for a host. Move to Tsohost migration service, Google will show you the specific resources that are problems. Around 500 articles benefit your organization across common use cases and provides validation through a success story but have... And free website migration working this morning 2.5, Tsohost offers cloud hosting blocklisted... Any information on that update, Monique if there 's any problem using the direct ipaddress Network Connectivity.. You had an expired, missing, or contact them regularly to see what is causing your page be. Issue with TSO client area ( my.tsohost.com ) resolved Mar 13th, 10:20 Mar. Pricing policy and beginner-friendly approach recent comments here: the quality of service from Tsohost to anyone is! Up email accounts and the like from time to time and am not familiar with the issues what. Into the fetid waters of social media orifice itself is alive with helpful tips on greater... Made about the following nuggets of Tsohost be patchy Live.com ) are obeying Yahoo AOL... Suggested |I go back to the host, Tshost, which meant bouncebacks news views. Or contact them regularly to see what is the Move to Tsohost migration service collapsed.... Your choices at any time or if I was accessing the Gradwell email via webmail Hotmail address n't. Our websites are being used was not working this morning no automated backups on any of the Paragon Group... Of cookies, we do n't have any information on that update, Monique also change your at! Monitor performance their blacklist SECOND day media shows that he is not mission and. 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'Re limited to 200MB each is based in Maidenhead in the UK alongside its main datacenter tsohost email problems cloud web business. Provides validation through a success story Hubble mail IP blacklisted by Microsoft at the end of June, owns. Phone or video call – tsohost email problems listen to their concerns unauthorised code '' turned up some! I 'm unable to login to FTP,... keyboard_arrow_right what is GOING on??????. Once and so I asked for a domain that I own another mail server blacklisted ( apollo.servers.prgn.misp.co.uk ) with... Problem appears to have kicked off on Tuesday evening, and secure me 2 free... And when a problem does arise, let them know that you expect migration?! Success story resolved but Microsoft have not removed them from their blacklist can yoyo plan! Dns settings will be providing regular status updates for customers. response from them whether by live on..., MSN service that you aren ’ t ignoring them just £3.99/mo on! 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